IT Solutions and Fee structures that just makes sense
Managed Services/Monthly Maintenance contracts are for everyone!
Whether you're a single user home-office or part of a larger group, you will benefit from it.
Monthly Maintenance Contracts
What does a maintenance contract entail and what's included?
- Maintenance contracts do not attract per hour support fees.
- Per month billing - flat rate according to your contract.
- Proactive maintenance include:
- Software patches as released (including zero-day patches)
- Windows, Linux and MacOS updates.
- Anti-virus definition updates and scans.
- All Support calls already included in the fee
- Remote Support in troubleshooting desktop machines, software, apps and servers
- You pay one single fee per month - R1500 per machine or per user a month.
Support Rates and Scales
Microsoft (Server and Desktop), Linux and Apple Support
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Support only - per minute up to 14 minutes, 59 seconds................R 10/minute
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Support only - per 15 minute intervals..............................................R 135
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Support only - per 1 hour intervals....................................................R 530
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IT Support is not the only thing we do - price will be quoted on these:
- Creating bespoke eye-catching mobile adverts that you can use to advertise your business.
- Creating tailor-made Excel Templates to assist you in streamlining your business.